Reviews for Waffle House in Suwanee, GA
2 staff and 4 customers total and food not prepared to order and waitress inattentive. Omelet brown, dry, and overcooked. Cook... made new omelet but didn?t mix in blender so texture not typical for WH and a further disappointment. Hash browns burned andmissing onions. Waffle ordered light but served medium brown. Air conditioning blasting freezing air. Terrible experience! Read more
As soon as we walked in the staff had loud music playing from their phone right by our table it was 5am at this time. Our... waitress was rude and seemed to be in a rush or aggravated one. She would barely let us speak to place our order. My 1st cupof coffee i received was so old and burnt. My husband asked for a fresh cup once she finally made her way back towards ourtable. All she did was pour another cup from the same nasty pot. My waffle was burnt, eggshells in my eggs and when I asked tohave them replaced she turned and walked away from our table as if she didn't hear me. TO TOP IT OFF! Her hair was swingingeverywhere. She was constantly moving it out of her fave and never washing her hands. Disgusting! We finally just paid our taband left due to rude customer service and just nastiness! Avoid this place like the Plague! Oh also we paid with cash, receivedno receipt and she never opened the drawer to put our cash in! Shady place! Read more
Stopped in at 7pm on a Tue and was told that they were "...only doing take-out right now". Seeing only 5 other customers, I ask... why. With a completely straight face, this young twenty-something says: "Because we're behind on some stuff." I was literallydumbstruck to the point that I couldn't respond. They're turning away immediate and future customers because a couple of guys intheir 20s can't handle a dinner "rush" of 5 people. WH, you need to take a few cues from Chick-fil-A. Read more
Huh... One person working and he's so passed out he didn't wake up after we asked him LOUDLY if he was okay. He was just THAT... tired and asleep. We walked out. If you travel late at night around these parts, just avoid this location. Hopefully the dayshift is better. Read more
Our server Michelle was outstanding. We were greeted and welcomed as soon as we came in. She helped us with menu items and the... food came out fast, hot, and exactly what we ordered. I cannot wait to come back! Read more
This Waffle House is ghetto. I called but they never answer the phone then I walk in to make a to - go order which the cashier... said was fine but a guy approached me saying they?re not doing orders. The server ?Dina? was very rude and not helpful at all.They claim since they only have one cook that they can?t take to go orders but what?s the difference from sitting down inside.?Please do not come here they are very unorganized. I end up ordering the food to eat there and just packed it up to go. Roxannewas so helpful & professional. Read more
Service is good, but the Egyptian woman "Roza" will try to finesse you out of your money. Charged me $15 for an all star and... water. All star on the menu is $9.75. Be careful when you go to pay, they are pocketing extra money at this location, andprobably have been for years. Same thing happened to my co workers. Now I know why she did not put down the check on our table,we never saw the check. Read more
I haven't even got my food yet and can honestly leave this great rating for this location. Busy but had a gentleman get names... and cleaning tables as customers left. Great atmosphere! Very friendly staff, organized and very clean! I'm confident the foodwill be Great! Read more