Reviews for BIGGBY COFFEE in Swartz Creek, MI
I'm sitting in this drive thru three times a week. Sometimes I'm blessed by the gods and there's two cars in front of me. Other... times I'm messaging my boss "I might be a few late" because the line is all the way into the parking lot of Meijer. I've neverencountered a rude Biggby member here. They're always nice, take a minute to chat and apologetic (unnecessary) for the wait (asif they have control over how long a bragel takes to toast, or how many drinks with special instructions one vehicle orders). Ido wish customers would PULL UP CLOSER TO THE XAR I FRONT OF THEM. Instead of leaving room for a full size truck betweenvehicles. It's a pet peev, what can I say. Anyways. I like this Biggby. Location is convenient so I don't have to go intoFlushing or Owosso (opposite of work) on my way into Durand. Read more
Came in for my Birthday Bigby Rewards drink towards the end of the night, and the young lady was SO KIND and wished me a genuine... happy birthday. I was so blown away! Read more
I used to love going to this Biggby but in the last six months I'm not sure what has changed but literally every other time I... stop at this location my drink/drinks end up being made wrong. It ends up being really inconvenient because I don't live nearthis location so I end up having to drive back up there to get the new drinks. I'm not sure if they only have one person whowears the headset to take orders, but it may not be a bad idea to consider having more than one person listening to the orders.Even today, I went to get my replacement drinks and they had made frozen ones. I have never ordered a frozen drink as I easilyget brain freeze. At least this mistake was easy to see and get corrected before I left. Read more
This place started to grow on me more and more, they're always super friendly. All of their frozen and creme freeze drinks are... delicious, iced drinks are iffy sometimes but I don't usually get that anyways. Will definitely continue to go here! Read more
Absolutely love their drinks and the pricing for the sizes you get is worth every penny, I always get a butter bear either... frozen (frappe consistency) or a hot latte both are amazing reminds me of a butter wet from Harry Potter. My husband isn't acoffee drinker but loves their lemonade with peach or strawberry. Staff is always friendly and quick Read more
I am not one to leave bad reviews especially being a barista myself. I understand the struggle of working in a coffee shop in... this time. BUT my boyfriend and i went here last night and he tripped over his words while ordering and the barista taking ourorder started talking to him in such a condescending tone like he was stupid. Just because he tripped over his words. Iunderstand educating customers so they get the best experience but again she was just so rude. Read more
The staff is awesome and my order is always done correctly but this location is literally always out of something (eggs, coconut... milk, black tea, etc) and last time it took three months to get back in stock. This location will do a lot better if they canhandle the volume and order stuff in advance. Read more
Heard them berating and excluding another employee. Very disrespectful, and I later learned that the manager was the one... shouting. Read more