Reviews for Dunkin' in Third Lake, IL
Never will go there again very rude people went there in drive-through they have advertised no contact pull up to the window and... she asked me for my phone and then gave me an attitude on top of that coffee?s not good either is the service they are plenty ofDunkin? Donuts around please don?t waste your money there Read more
I was at the Dunkin' in Third Lake. The customer service was pleasant, however. They did not give me my change of $1.78 nor my... receipt. When I tried calling (several times) the phone just rang and rang, then the voicemail was full. I couldn't go backbecause I was in my way to work..... I will make sure I pay close attention next time, and I hope the workers pay attention aswell. Shouldn't I get a free hot tea? Read more
I go to this dunkin very often and there is this one worker who is always very disrespectful to customer. I am pretty sure he is... the manager and his name is Jingnesh. He always is very rude and demanding. He has no customer service skills, he tries to arguewith customers any chance he can get. I would avoid this dunkin if you can. Read more
I just went today to get a coffee. I don't mean to be a Karen but I went to a different location to get a coffee and after I... left I realized they did not make it correctly. I went to this location that was on the way to my destination and asked with thecoffee and receipt in hand and waited 25 minutes before anyone paid attention to me and took my order. I asked politely if Icould possibly get my drink fixed (which I have done before when made wrong) and the lady was pretty rude and just said no.Especially after not getting service for such a long time...to get such a rude no did not feel too good. If I was told nicely itwould have been totally cool. I felt like an idiot. Read more
Went here with my daughter on a Saturday. We walked in and the service was awful. The drive thru window was more important... and there were only 3 people working. We were told 3 times that someone would be with us in a second. Then when we wereactually ordering, the lady helping us didn't listen to what we were saying and I had to repeat the order 4 times. Ridiculous. I'll make sure the next time I take my daughter to dunkin donuts, we'll go to a different one. Read more
I go here almost every morning, never had a real issue. But today I ordered a large vanilla frozen coffee that I had the other... day which was awesome. Today I get it, and it's super sour...like their milk/cream went bad..? Gross. I was already on my way towork so I couldn't turn back. Used my free drink on it too. Nasty! Read more
Very poor customer service here. Poor English speaking workers. You have to repeat your order more than 2x. Make sure you say... you want a combo, otherwise you will be paying each item separately. Some special sandwiches aren?t included for combos. I askedfor a cup holder and had to place the coffees in it myself. Worker just tossed it on the counter. Read more
Ordered Avacado toast with tomato and bacon. The bread was not toasted. They forgot the bacon. Was very disappointed.