Reviews for Panera Bread in Union, KY
This Panera is amazing. They are very personal and the most friendly I've ever been to.
The customer service experience was very lackluster and subpar for Panera Bread. The meal was thrown together and the taste was... mediocre at best. A very disappointing $55 meal. Read more
It's ok. I had the cheese steak sandwich. Of course it did not come close to the pictured image on the site. 1 sliced of roast... beef and cheese. My wife had the Turkey Bravo (1/2) and salad. She definitely had the better of the 2. Read more
I love Panera but the last two times in Union have been disappointing. Today the strawberry salad was great?.but no bread? The... chicken rice soup was 90% broth? A month ago my husband got the pizza he loves. Must have ingredients which set out too long? Hetossed up?second time in 35 years. He was fine next day. Someone needs to work to improve this location. Read more
3 out of 4 of my online orders have had issues. 1 - The Chipotle Chicken Avocado Melt I purchased had no chicken.., 2 - A fruit... cup I ordered was missing, 3 - the delivery never showed up (It showed the delivery driver at the store for over an hour beforeI called). I was able to receive a refund for all of these and the customer service reps were courteous, but a 25% success rateis really unacceptable. Even excluding the missing delivery since they use door dash - that still means half of my order havehad problems. Read more
Came in close to 4pm and it was completely empty except a was a lady waiting patiently at the counter with a cookie. We stood... there for 10 minutes when the lady yelled back HELLOO, someone answered- be there in a minute. Another 5 minutes dragged by soI walked to the back and saw at least 5 different employees kinda fiddling around. I returned to the counter where the lady wasand now and older gentleman came in, and waited a few minutes before finally ordering at the kiosk. I followed behind him hopingit would make things go faster. At this time the poor woman who was waiting to pay for a single cookie had been there for 20minutes or more. Finally a girl with a scarf on her head came up and apologized and let her pay for her cookie then rushed backto the back. We got our food, but we wanted a few pastries that weren?t available on the kiosk so we knew we?d be waitinganother 20 minutes. They were never terribly busy and we waited entirely too long for no good reason Read more
Enjoyed the lunch stop while doing the 127 yard sale. Bread for the sandwich was super fresh and really made the sandwich. ... Salad was also light and fresh. Enjoyed the variety of tea available. A bonus at this location was the outdoor patio. Read more
Great place to eat and amazing staff. Today was a fundraiser there for a local charity how cool is that?!! Definitely will be... going back there again. Read more