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Reviews for Cheddar's Scratch Kitchen in Waco, TX

Victoria Staples 1 year ago
1

Got there tonight had a 30-35 minute wait. That?s fine. People came in behind us. Got seated first a bigger table. We only had... 3. Sat down waitress finally came over took our drink orders. Came back with those and rolls. Said the dish washer was backed upso she would bring napkins and silverware. She didn?t. Had to ask for them 5 months later when she came back. Waited for a hourfor our food. Had a potpie with fries,spicy chicken strips with fries, and a steak with fries. She finally says after we havewaited forever it?s coming out soon. Then came back and said what?s wrong? I said we have been here for a hour no food. She saidoh yeah I?ll go check on it. Guys brings it places it on the table. Everything all three dinners were stone cold. They didn?tapologize just said are you sure I just pulled it? I am holding my steak in my hand because it?s so cold. My mom stuck herfinger in her potpie. He then said oh I?ll take your steak and bring you a new one and some fresh fries for the other two. Theirentire meals were cold. They didn?t plan on replacing those. Just the fries. As we are leaving the waitress says oh yeah theygot their food before y?all and came in after. Won?t be going back ever. Read more

Tim Graap 1 year ago
5

Our order was for curbside. Before I could let them know that I had arrived, a young lady promptly took my name and she returned... with our first time order. Got home and enjoyed awell prepared meal. Fresh hot and delicious. We will be ordering again, thanks.Peace ?? Tim Read more

Melissa De Peal 1 year ago
2

We had a party of 3 adults and 3 children for Father's Day dinner. We sat inside, on a provided bench. They had a chalk board... hanging above the bench. The chalk board fell on my fathers head. Knocking over a vase full of water and roses. The water fromthe vase went all down his back. Told the server which apologized. She then brought over the manager that also apologized. Hedid bring my father a towel to dry off with. He said he would make it right. Used the ladies restroom. The restroom was dirtyand there was water all the floor. Dinner was okay. I ordered the smokehouse burger, medium well. It was burnt and dry. Itlooked good, tasted horrible. Kids' alfredo was flavorless. It was my first time there and, I do not think I will be going back.Manager never did make it right either. Read more

Cellest Waits 1 year ago
5

This restaurant has some of the best customer service I have experienced! The food is amazing, and the drinks are even better!... Our server/ bartender Ashley was absolutely fabulous in taking care of us today; even while busy she still managed to take careof us! It is nice to not only get the food you paid for, but the customer service too! Thank you Ashley, keep up the amazingwork you are doing! Read more

Sidio Asebedo (Waco Bear) 2 years ago
5

5 out of 5 Bear Paws ???? 14oz Ribeye with sweet baby carrots and Idaho mashed potatoes. Incredible lunch today, thanks... Cheddar's ???? Read more

Victor M 2 years ago
5

Cheddar's is in a great location, on Franklin before Valley Mills. Easy to go in and out to both ends of Franklin. Food was good... and great service. Cost was reasonable and attitude including atmosphere was great. Read more

Cherise Wesley 2 years ago
5

Absolutely amazing! The place has the MOST hospitable manager (Michael) and staff. When we visit the bar area, Jamison along... with the other bar staff are always super friendly no matter how busy they may be during our time at the restaurant! Plus ourfood and drinks are always served in a timely manner. Ogee was our server tonight. He was delightful the entire time, along withanother young lady (I did not catch her name) that helped us with a spill that we made at our table this evening. I love thatCheddars offers a scratch kitchen. We always receive an ample amount of food for a great price. Overall the outstandingpersonalities and professionalism of the staff and manager, Michael puts the icing on the cake for us during our visit to Waco?sCheddars! We appreciate this great establishment for always treating us nice and providing great customer service! You guysdeserve more than a 5 star review! Please keep up the outstanding work! ?? ????????+ Read more

Teresa Gandee 2 years ago
5

Went for lunch with my daughter. Decided on the coconut shrimp for an appetizer which was really good. Mmmmm. The buttered... croissants came first. They were very good. For my meal I ordered the 6oz. Sirloin, med. Rare with potatoes, gravy, and greenbeans. Everything was so good. The steak was cooked correctly and was very tender. Just the right size for me. Was notdisappointed. Our server was very good. One of the best. Thank you for your service. Made the meal that much more enjoyable. Recommend. Read more