Reviews for McDonald's in St Cloud, MN
All the time I go to that place they give me the food wrong.. today they give me a bacon and cheese quarter pounder whit out... bacon??????????? Read more
Worst customer service through drive thru. Orders food, got to second window the worker handed me my food not even making eye... contact and shut the window didn't say thank you or have a nice day. The window was partial open I yelled thank you have a goodday. I parked called and talk to manager she was just as rude she said all the worker is to do is open the window and hand youyour food. I said really where you all learn your customer service, she hung up on me I called back and said sorry we gotdisconnected I will be calling cooperate?? Read more
I used an app coupon code at the drive through window for some nuggets then I added a large sprite. Instead they rang it up as a... large fry. I told them before even leaving the ordering menu that I asked for a sprite, not a fry. They told me it would befixed at the window. At the window they told me it's been charged through the app already so they can't do anything. Then I hadto pay separately for my drink (after already paying $5 for fries I DID NOT WANT). Then when we got our food and drink, thedrink was flat. I'd like to also emphasize that there is NOWHERE on the app for me to dispute this charge. Update: I let myfriend have the fries (not evem 5 minutes after leaving the resturant) and he said they're old. Read more
One of the faster McD's I have been to. Just make sure you take the inside lane at the drive thru, if you take the outside , you... may have to wait a while. Read more
Very Poor Services at this Mickey D?s.!!!! That place is SO DISRESPECTFULLY and ALWAYS given the WRONG ORDER. Went to for a... DIET Coke and person that took my order, took it wrong cuz there is a difference between a DIET COKE and a LARGE FRiES, theydon?t gave me a receipt, and go to PU my pop, and I tell them polite that I paid for a pop - not for a large fries and they askfor a receipt tell them that I didn?t get one and some other worker comes to the window asking for a receipt told her that Ididn?t get one and that I PAID for my Drink, and that they were going to check with the girl that charges ??.. what the hellwith those people?? it seems like they aren?t trained right or something??.. I will never ever go there again. Hopefully a lotof u out there don?t either cuz they are always messing everything up!! Very poor services Read more
Over 50% of the time I come to this location my order is delivered wrong. When you try to call the store they don't answer, and... if you complain online you'll receive a letter stating "I've tried to contact you several times" after no such contact wasattempted. That's no emails, no missed calls, just a complete disregard for people's dietary choices or constraints. Read more
I come here as a delivery driver to pick up orders, not as a customer. There has been some really good days coming in, to pick... up orders... but also very very BAD events. I've had several experiences where I'm expected to pick up the order that should beready before I arrive. I usually let 5-10 wait minutes slide, with previous fast food experience I can understand how it goes.But to sit at the front counter and wait for 25-45 minutes without any interactions as to helping me, or asking me what orderI'm waiting for.. awful. Countless times I've waited, had all the patience. Politely asked the ETA for the order I'm picking upfor another customer through a 3rd party delivery app... and I get "oh just a moment.." or "we are bagging it up right now" andthey'll put out other deliveries before me when nobody else is in the store but me. I feel like it's done purposely. To makeeyecontact aggressively and to walk away and not come back to help... alright. I haven't been to this McDonald's to take orderssince. NOT delivery driver friendly. Read more
Went there ordered two hash browns and a side of eggs and it took me they pulled me forward and it took them 5 minutes to bring... it to me and for the food to still be cold ridiculous service these people are so slow and don't do anything correct. Cashierlook like she was high as a kite. 0 customer service skills Read more