Reviews for Panera Bread in Warrensville Heights, OH
I went in and ended up ordering two cinnamon raisin bagels toasted with cream cheese. I picked the items up at the counter to... carry out and as I get out to my car I open it up and they have two side containers of cream cheese in there and the bagels arewarm but they're not toasted. They need to slow the toaster down and let it toast The Bagel actually it didn't even have acrispy touch to it. But I was a little irritated that they didn't put the cream cheese on and in turn there was no knife in thebag either. So I went in and looked at their condiments stations they have out and there's no knife out there. So I went back tothe counter where I picked my food up and I said can I get a knife and she had me one. And then of course I made a comment aboutnot having a knife in the bag and why they don't put the cream cheese on the bagels. I wanted the bagel toasted and that it wasbarely toasted at all if any Read more
Stopped in for a bite and some coffee. They were out of coffee cup sleeves. Later before we left and got another cup they were... still out. Asked an employee if they had any and he brought out one for us and maybe 10 to put out for people. When we sat at atable by the windows the chair was rickety and we swapped it for another. In that area things looked worn and probably in needof some good cleaning. The table across from us had the carpeting ripped up and someones clothes underneath the table. Read more
Ordered online from hotel. Delivery person never knocked on door, just left food in hall. Got tired of waiting and checked app,... showed delivered, opened door and thank God no one took it. Food was great but will not use again. Read more
don't come here if you don't have to. Servis is slow, out of breakfast and all eggs in berakfast time ... it's not clean.
I wanted to pick 2 with a mediterranean veggie and soup. I was told that they were Out of hummus. They were not planning on... taking off for this problem they just want you to understand. I asked if they could substitute avocado for free. I was toldthey could only substitute another sauce. I explain that hummus is the protein that's on the sandwich so it can't be replacedfor a sauce. So, I just ended up with soup. I'm part of the unlimited sip club. I usually love panera Because no matter whatcity I am in I know what I'm going order. This was very disappointing. I guess at least I save money today. I typically spendanywhere from 12 to $20. Read more
I used the Drive - Thru. The speaker barely worked so I could not hear what the guy was asking me. My daughter tried to order a... Turkey Avocado sandwich; they were out of Avocados???? After asking the guy to repeat himself several times, we finally wrappedup the order. There was a very long wait at the window. However, I will say that the young lady who collected my payment andgave me the food was very nice and gave me an extra bag of chips for the wait. It's the little things... Read more
Horrible Horrible customer service. Went to get 3 sandwiches and two smoothies waited for over 25 minutes because the employees... were horse playing around leaving the line going to the back doing everything but their job . A employee named Olivia noticed mylong wait time and volunteered to make my sandwiches thanks Olivia by the time I left my smoothies was water based never seensuch a circus there employees don?t value your time Read more
Went here this morning, won't be back. I ordered a medium coffee with 2 cream and 2 Splenda, a couple of bagels toasted with... butter. I opened the bag and to my surprise it had the cream, the Splenda, the bagels, the butter pats and a knife....you guysdon't put the cream and Splenda in the coffee? I gotta butter my bagel too? Bare minimum, at least separate the cold items inone bag and the hot items in another. Read more