Reviews for Panda Express in Waterloo, IA
I felt the food tasted good and I was not disappointed by the portions. Unfortunately, the food was already ready when I walked... in (a few minutes before the pickup time on the app). This would usually be good, but it was only somewhat warm as a reault andeven less when I got around to eating it. Read more
Haven?t been there in a long time because of the shortage of the dishes that I liked. I quit going there because they were... always out of something and this was before Covid came along Read more
Always, always delicious. Always have fresh food and the one time they didn't they litterally made it fresh in three min and... weren't stingy with the portions! Yum yum Read more
Pick ups are a nightmare! I stood there for 30 minutes before anyone finally even acknowledged me and asked for the names for my... orders, then proceeded to just help the people in line as more just kept coming in. About 10 more minutes go by as more peoplecoming in and get what they want and leave in maybe 5 minutes. Finally there?s nobody in line and they then tell me it will be15 more minutes before my orders are ready so I obviously just cancel at that point like what are priorities, its not like I?mstill picking up for your customers waiting this long for what?.?!?!?! If you?d focus on the orders already paid for with peoplein line, as well as the people not waiting at all in line maybe the day might go a little better. Mind you there were a handfulof other people waiting for pick up orders as well. Read more
Horrible customer service and no sense of time management. Went in to pick up an Uber eats order and there we?re already 4... people in front of me waiting for their online pick ups and instead of trying to get the online orders out of the way they justkept helping the people in line that are ordering their food at the restaurant. I waited a total of 40 min they finally came upand asked for the name on my order then proceeded to tell me I was going to have to wait another 15 min cause they had a wait onsomething. They need to focus on the online orders that are already paid for instead of starting one then a person comes in thedoor so they set it down to help that person over and over again. They worked on one online order for a solid 15-20 min causethey just kept helping the people that were coming in to eat at the restaurant. Read more
The food and service was great, but the food was not the full menu, and I waited for 25 min to get my food due to short staff. I... sympathize. They don't deserve any less then 6 stars. Great job people. Read more
Enjoying Panda?s new Super Greens side, plus the old standards like orange chicken. The greens are cooked fresh to order, and... not over cooked! Read more
Great place to get some food on the go or dine in. Clean and friendly staff.