Reviews for The Brew Brothers in Waterloo, IA
Food was great was disappointed that had Gratuity added on to a 4 person check tho only downfall and my buddy had a part of 3... and had the same issue would come back just feel like I should decide the tip or it should be stated before we order orsomething Waitress would?ve gotten more. Have deff tipped bigger on smaller orders Read more
I ordered the fish and chips and food was terrible. Definitely not returning. Owner(s) do not care about quality of food, only... the presentation it seems. Waitress was attentive but not seemed very careless. Will not be returning and I was very hesitant toeven pay. Read more
We sat at the bar and actually had to ask for service, the bartender "Emily" was inattentive and kept going around the corner... and sitting in a chair at the entrance to the kitchen area. When I ordered a Blue Moon she actually poured the orange out of acup sitting at the garnish station into the palm of her unwashed/ungloved hand and then dropped it into my drink. She had notwashed her hands in the 20 or so minutes we had been there at that point and had touched many things. When I asked for a newdrink without an orange since I find that to be very unsanitary she said "what else was I supposed to do". Also watched the cookrub his face and neck and touch his clothing with his gloves on and then immediately go back to prepping/cooking food. Anotherperson, possibly a head cook or chef as he was wearing a white shirt, was standing nearby the first person and said nothing tohim about it. The second person also appeared to be prepping/cooking food and was not wearing gloves at all. Read more
Family and I had dinner there and very pleased. I ordered the Fish and Chips. They were amazing!! Breading was awesome. Mashed... potatoes and gravy great as well. Kids really liked chicken strips and pretzel bits. If you are staying at hotel give it a try.Loved it Read more
Ok so our experience started off bad from the start we had a group of 8 that came in and we were told 45 mins right away while... 3/4 of the place was empty. Some waited at the bar and others went into the casino. After our table was finally ready thewaitress didn't give us menus of any kind and rushed through drinks orders and forgot half them as she didn't write them down.After ordering appetizers and meals. When the appetizers came out some were cold and others were missing, When meals arrivedthey didn't have three of the meals ready. Those without meals waited almost another 20 mins before their food arrived. We askedto speak to the manager about it but he was too busy up front flirting with the hostess. When he finally came to our table itwas another 5 mins before the food arrived at the table by then all the others had finished eating. The manager then apologizedfor the inconvenience and asked if anybody wanted a shake, now most would conclude this would be an attempt to correct themishap. When it came time for bills the waitress mixed up numerous couples even though we told her before hand who was on eachtab. Then to find out we were charged for the shakes as well. We asked numerous times for togo boxes and had to wait 15 mins toget those. all while she had our table and one other. The experience and lack of service was unacceptable to say the least. Iwould highly recommend going elsewhere as this establishment was not up to par. Read more
Their Burnt Ends were fantastic. Salads are humongous and delicious. The fries are spot on. Margherita's aren't frozen; but they... are huge. Staff very friendly and accommodating. We plan to return the next time we go to casino. Read more
To say I was disappointed is an understatement. The food was good but the service was terrible at best. The bartender, Emily,... was constantly disappearing, forgot parts of our order, and was very inattentive. We had to track her down to get another drinkand more than once, someone else had to step in to help the waitstaff get drinks because Emily was nowhere to be found. This allhappened on a very slow Sunday so I can't begin to imagine how horrendous things would be on a busier night. Read more
Great staff and dinner meals were amazing, skip the breakfast tho, waaaay overpriced and not good at all.