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Reviews for Dairy Queen in Weslaco, TX

J B 1 year ago
5

Always good service, always gets my order right. The only time I had an issue with a young assistant mgr was she had a slight... attitude but I'm guessing because it was very busy and she was working drive thru, plus she dropped some of my money whenhanding my change & flew away. Otherwise, all is good here. Read more

Kelly Alvarez 1 year ago
4

My burger ???? was cold and they f4orgot to add the jalapeños. I had a simple order a hunger buster Jr w everything on it and... jalapeños and a thin mint girls scout cookies small blizzard....I got a good blizzard but a cold burger without jalapeños???????? Read more

valerie castillo 2 years ago
1

This girl was using one of the register to assist the ppl in drive-thu and my dad had asked her if she was going to help us... but she ignored him. And proceeded to assist the ppl In the drive-thru. Wasn?t until another female came to help us on the otherregister, she had a hard time understanding our order, I had to repeat my order several times but it seemed like she was a newassociate. I was just so disappointed in the lack of service that was being provided why?ll inside the restaurant. So I askedassociate If I could speak to the manager his name was Eddie Castillo. We had told him the situation and how they should servicethe customers there in the restaurant first before the people in drive-thru. He told us that he would talk to the associate.But as I watched him he just sat back down to finish his meal and not once did he approach the situation to her. Such terriblecustomer service and I will definitely reach out to their district manager about this matter. Read more

Beatriz Balli 2 years ago
1

Worst burger my husband has ever had. The meat is processed, medium rare. They forgot the cheese after my husband repeated... himself 3 times. Half cold. Flies everywhere. This place has really gone down. Management really needs to do their job! We?llnever return and we will share to social media. Read more

Britny Villarreal 2 years ago
1

Horrible service, ordered chicken taco salad but I received beef taco salad, ordered Dr. Pepper but received a Diet Coke, fries... were cold and stale, chili cheese dog was hard and cold! This is my second bad experience. Management along with staff needimmediate retraining or hire people who will appreciate they have a job! Read more

Dalia Martinez 2 years ago
5

These five stars are for Tony the supervisor that is always in top if things and knows how to valve his customers. Because of... employees like you, you make me want to come back. Keep up the great work and praying upper management sees this Because udeserve to be praised and a raise. Read more

Noelia Gonzalez 2 years ago
3

Food is okay. My kids get ice-cream often. But employees do have attitude either in dine in or drive thru.

Roxy Martinez 2 years ago
2

Employees are very rude. Supervisors try their best but when the rest of the staff has attitude and doesn't know the specials... they have, it takes away from the whole experience. Fries are always cold,.never get napkins and when I order ice cream , it'susually half melted. Major improvements need to be done. Read more