Reviews for Subway in West Branch, MI
My fiancée went in to pick up for a mobile order and they barely filled the sub with the toppings I ordered, bread was burnt,... and they didn?t even put my sauce on the sub. When I called back to complain, I was speaking to a female manager and she justsaid ?oh, I?m sorry.? Then said nothing else. I asked her if she wanted me to bring the sub back in so I could have it remadeand she told me no. She didn?t offer me a store credit either. Terrible customer service and terrible quality of food. I will begoing to the other subway in town from now on. Read more
Terrible . This is the second time going there since summer . The lemonade machine was running all over the counter , last time... it was iced tea and no ice in the machine . This time the vegetables looked like they had been there forever and the two tablesbehind us were dirty . Also listened to the employees complaining about not getting enough hours the entire time we were there .I'm not sure why we stayed but I won't be back . Read more
It's located inside Walmart, the service was okay. I fill they need to improve the bread quality here. Quantity inside the sub... is okay as well, less compared to other subways. There were 2 people (both were girls) who were doing the job and none of themwas wearing a mask, which was concerning. We went first to the Subway that was located inside the gas station in the town ofWest Branch, but same story that place was more concerning then this one. Overall, the subway in West Branch needs to improve. Read more
The person that waited on us was Courtney R. We first waited about 10 minutes to even get waited on then I ask for light pickles... she piles them on. I wanted tomato?s but they were nasty looking and had other food all over them. My boyfriend ordered a sublightly toasted she did not. He had to repeat his sauces four different times. The place is nasty and way to slow was notimpressed they need better staff Read more
Courtney R. made several mistakes making our order. She put things on our sandwiches we did not ask for, and she was slow. We... bought two sandwiches and the order came out to be $20. Good thing my boyfriend caught that. Read more
Ordered 2 subs. They had buy 2 get 1 free. Didn't let me know about this but told the guy behind us. Girl working was RUDE!! and... they wouldn't make it right. Read more
The lady assembling our food did not listen, and wrapped my sandwich before I was finished with it, then went off to the next... customer. The guy at the cash register was rude and combined our check without asking. He continued to be rude when we wereexplaining the obvious on how to split it. Go to the Shell Subway next door. Read more
Good subway. They are out of tomatoes and they are in a Walmart - thinking way out of the box you could just walk over and buy a... case of tomatoes. Read more