Reviews for La Pupusa Loca in West New York, NJ
First I?ve been in the mood for pupusas forever ! So i decided to order from here. First I went on the website and it had the... option to order online so I put my order in the cart and it totaled to $33 but it was askin for my Visa card and I was payingcash so I decided just to call my order in. How did it come out to $37 when I called. It made no sense ?!? Anyways I was coolpaying it cause I was in the mood. We ordered the grilled chicken w. Shrimp with tostones and rice as the sides. They give youlike 4 little shrimp. I ordered one order of frijoles y queso pupusas which comes with 3 pupusas. The worst pupusas I?ve EVERHAD ! The frijoles had no flavor and the masa was hard. Horrible!!! And we orders two shakes . Mango and trigo. These shakeswere hot and had no sort of ice. It was so watery . And not even filled up. So my boyfriend goes inside to pick up the order .He?s a light skinned Brazilian and when he walked in not one of the employees asked him he if he needed help . He said they wereall just standing there not even busy and didn?t even ask if he needed anything . He stood there for a while till he got servicefrom someone the food was just sitting there . That?s so rude cause I?m a latina and jus cause someone may look white doesn?tmean you should jus ignore them. Never coming here . Worst pupusas . Read more
The MOST DISCUSTING horrific terrible. The food is OLD, the service is the "worst" grumpy unprofessional servers. I "refused" to... eat the food, the steak smelled like a rat and looked like a cooked animal of some kind( probably a cat). This place needs toget investigated by the health department. No wonder it is so "empty" on a busy Saturday on Bergenline Ave. The unprofessionalmanner with no "response" from the staff. I 'never; leave a bad review, the food was returned uneaten because it was discustingand there were others ( 3) who returned their food. Don't be a victim of this place! to the owner...Shame on you! Read more
The food is great here great portions the people are nice It's very busy but the food isn't sitting there all day and getting... stale. I enjoy the fresh food they have Read more
The food here was great. I had the pork chops meal and my wife had the shrimp with garlic and butter sauce. Forgot to take... pictures but really enjoyed the food. Good service and a great environment. Read more
La Pupusa Loca is a good place to get central American food at a reasonable price. My friends ordered baleadas con Todo and... pupusas. I ordered baleada sencilla and yoca con chicharron. In my opinion, the food is ok but it's not as good as the foodback home (Honduras). The flour tortilla could been softer, a bit less beans or less liquid, maybe. The yuca and chicharrontasted good but I had a feeling that something was different, finally I recall the yuca in this dish should be boiled and notfried. The fried yuca makes the dish drier. But hey, still tasting good. Even though I had some critics over the food, thisrestaurant has decent dishes and I recommend it ???? I could go back and try other dishes Read more
SERVICE IS TERRIBLE!!! SERVICIO ES PÉSIMO! Food is just OKAY, But service is just unbelievable... slow and BAD. We went on a... Sunday (10/17/21) a family of 4 and our server (skinny guy with a terrible attitude) Christofer... this guy just HATES TO WORKTHERE or he hates his life, cause he will provide you the worst customer service around... he never greeted us, he straight upasked: Que van a ordenar?, and he never checked on us, we had to wait 20 min for forks and knives after our appetizer came, likewhat the heck? We wanted another round of drinks and that was almost impossible, till we had to ask the only lady serving there,which also treated us like she doesn?t care (it?s not her table)... too sad cause we came from NY to eat and have a good vibe ona Sunday and this place is just not it at all! No lo recomiendo y no volvería! SERVICIO ES TERRIBLE... everything took so solong, that I was amuse by it... I asked the server 7 times for a to go container for some empanadas and he NEVER brought thebox, till I asked him if there was an issue on taking a to go box? Terrible!! And the tip is included, so don?t bother fightingit Read more
Well well great food plus great service.. Food was delicious.. I have no complains and drink was great.
I have been coming here for 10 years and unfortunately the food and service has went down the drain. Service wasn?t that great.... The second we came in it states ?wait to be seated? the waiter didn?t even wait for my whole part which was 5 and only assumedthere was 3. We waited a good 5 minutes before they even came back so I could ask for another menu. The high chairs weredisgusting and sticky. The pupusas weren?t even that great. It?s so sad that my all time favorite restaurant that I was obsessedwith is no longer the same. Read more