Reviews for Tim Hortons in Westerville, OH
I ordered 2 medium coffees the coffees were cold. refuse refund orders, and tell you to contact Tim Horton"s Corporate, Flys... buzzing around the donuts. A new owner bought this place from Egypt. Worst customer service. NEVER GO HER! Read more
Don?t bother making a mobile order to pickup because going in to stand in line would e much faster. It seems they don?t check... anything for mobile orders until a customer stands there for over 15 mins and finally someone asks why the customer is standingthere. Pretty disappointing. We will not be back as this was not the first issue with this store. Read more
What happened to this place, it's turning ghetto.. don't they realize we're living in Westerville? Dining room is closed, they... need new owners. Long lines almost to the street which means pollution. I still like to walk in a place and look at theirdelightful products.. but this place is a dump. You look at the car in front of you. It must be a Canadian thing because it'sdefinitely not an American thing. Read more
Today I ordered a chocolate dip donut with 2 bacon egg and cheese snack wrappers and a drink. What I got was a blueberry muffin... and 2 snack wraps and drink. They do not listen to the order and they do not check to ensure what is ordered is in the bag.Today is not the only time this happens. Also, they put a donut with frosting in the same bag with something hot. What happensis the donut and frosting sticks to the bag. They rush your order out the door. Management needs to instruct them on change tothis process. Displeased with this location Read more
I'm done going to this one. This is the 3rd iced capp that I've bought from there since moving to Westerville and it's... DISGUSTING!!! Absolutely disgusting. Not sure if they don't clean the machine or just don't know how to make them but I'vewasted enough money there. I literally just bought an iced capp and threw it away when I got home bc it was so nasty. See foryourself Read more
Thought I'd grab a hot breakfast before work. Well, their doors are closed and you can only do drive thru. Their hot chocolate... machine's down. Bacon, egg, cheese muffin was provided with raw bacon. Literally pink and white. Donut was cold, stiff,chaffing, wrinkled, and far from fresh. Was not given a receipt so no point in going back to wait in line to try to get arefund. Overall it was a 15min waste of time and money waiting in line to be served this sad excuse of a breakfast and warrantedwhy I never eat here. Read more
Consistently out of multiple menu items. Each time, they deliver disgusting looking food and bad attitudes. Most recently I... ordered breakfast sandwiches and 4 honey crullers and 2 mochas. They couldn?t make mocha, so got lattes. The honey crullers werestuffed in a brown bag in pieces, and putting the pieces together, there were only 3. The sandwiches were burnt. I?ve cookedbetter breakfasts hungover at a campsite. Read more
Went via the drive-thru for a dozen donuts and they were out so I ordered 20 Timbits and received 16 Timbits. Workers looked... exhausted and frustrated. Read more