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Reviews for Taco Bell in Wharton, NJ

Vanessa Clark 1 year ago
1

I don't understand what's going on with this taco bell, but the customer service has gone downhill when they used to be great. I... understand that they're understaffed and overworked/burnt out, etc. but they can't keep the dining room open AND refuse to takecare of customers AND tell them to just use the kiosk AND also not keep the dining room clean, they can't have it both ways. Noteveryone wants to use the kiosk, customers shouldn't practically have to be forced to use it. If they're going to keep thedining room open at all, there NEEDS to be someone at the counter, you can't just neglect cleanliness and be rude to customersfor using the dining room that you chose to keep open to the public, it's not right. Read more

zack miller 1 year ago
5

The quality of this Taco Bell is out of this world. I will forever dream about their chicken quesadillas which are put together... with the most loving, tender care. With each passing bite I just wish there was more Taco Bell goodness and more room in mytummy. I love you, Taco Bell in Wharton Read more

Irael Malave 1 year ago
1

I must say the owner of this location does not care for customers ordered over $50 and of course because it happend more than... once they missed items now mind you guys I live 20mns from location so called up and told them I want refund so I hang up and goback they were not happy that I want my money back they called owner and of course franchise owner with the money they make saysno way iwas getting money back they didn't even allow to return order for refund so after 25mns and like atleast 20 soggy tacosand chicken fajitas they only gave me what they missed and the refund for the number 9 meal but by the time I got home food wasdisgusting because everyone know a taco that is eating almost a hour after made is not good so wasted money and worst of allhave to throw most of food away...never again and trust me I network alot so will be calling corporate office and haveconversation and discussion about this location and the audacity of one of the managers telling me I should have checked myorder . I usually do but checking through 40 items is not easy but lesson learned neveeeeeeer go there again.. Read more

Rose Rickey 1 year ago
1

I waited 15 minutes and there was no one to take my order, I finally had to use the kiosk only to find out that I could not... modify my combo from crunchy tacos to soft. I had to order everything separate which cost me more. There was not a clean tablein the entire place. The food was good, but they need to have someone work the counter. Read more

Mel 1 year ago
5

By far one of the best taco Bell's I've gone to. The only problem I have is how long it takes but the quality of the food is... worth the wait. The food usually comes out perfect or exceeds my expectations. Read more

Mikayla Vincent 1 year ago
5

Went today (not the first time- I have always been happy!) however today I asked for 2 soft tacos - beef and cheese only for the... kids. The order did come out wrong?. It had lettuce tomato sour cream! Kids were not happy. I was happy I checked before I leftthe parking lot! I went in and explained the problem.. and yes they screwed up but I feel customer service These days goes along way. Not many have it (IMO) these days. No questions asked they fixed it- doubled the order and gave 2 free coupons fornext visit?. Mistakes happen- this was my first here and couldn?t be happier with how they rectified it. Read more

Luisa F 1 year ago
1

DO NOT GO THERE- we gave this place a few chances. The employees always seem to have an attitude. In multiple instances they... would laugh at me while trying to place an order, I asked the gentleman what was so funny he simply laughed at me and asked mewhy I was in a bad mood? completely uncalled for. The food is poorly made, they frequently miss items, and don?t even try to askfor sauce cause they act like you asked them for their first born. Getting food shouldn?t be such a horrible experience. Read more

lon grimes 2 years ago
1

I purposely go inside so I don?t have to wait in the line. They serve at least 5-7 drive through people before they make my... food. I also almost get hit by cars everytime I go in their location. They make drive through customers wait in the customercross walk so they can bump the order so their numbers don?t look bad. I talked to a former employee and that?s what they toldme. It?s really dangerous because you have to walk up the drive through because there are cars in the crosswalk . Corporateneeds to get it together and stop giving the employees unrealistic drive-through time numbers Read more