Reviews for Stratford Springs Restaurant in Wheeling, WV

This is our second event at Stratford. The staff was GREAT, food AMAZING & room set-up was exactly what we wanted. Thank... you!! Read more

I saw this restaurant online the pictures and menu look like a good option. Let me say this; I have been in the restaurant... business for 50 years eating out around the world. I consider myself fair and forgiving, by far this is the worst restaurantexperience I have ever experienced. Stratford Springs does not exist, instead some other atrocity exist. I entered with twohostesses? Sitting with their feet on the hostess station neve a hello, one finally got up and knocked the candy wrappers ofthe stack of menus and walked into the dinning room, so I followed.and was seated , I was the only one in the dinning room. 15minutes later a server fro what seemed to be a private party stopped by and asked if I had been helped, then yelled the 50 feetback to the hostess and said someone needs to wait on me she was too busy . I think I will end here the experience did notimprove including my meal. I had to walk my bill to the bar to pay, since the server never returned. Read more

We was hoping to have a good experience but was so disappointed. The waitress told us when we were seating ourselves to a table... that "we are just gonna have to wait a minute."Then was extremely rude the whole time. We had to walk across the street to Thewest bar to get our own chips and salsa. She made sure everyone eating there knew she was the only waitress, and this was aSaturday evening. Food was bad and overpriced. We will not be returning. Read more

Terrible food. Party of four. Chicken was burnt and dry. Ribs were overcooked. Crab cakes had the overwhelming taste of lemon,... and how do you burn French onion soup? They know how. Don't waste your money. Read more

Saturday We called and asked until what time they were serving dinner and they told us kitchen closes at 10. We got there at... 9:05 and no one was there to greet us, the sign said ?seat yourself?, there was no staff at the bar or dining room. We walkedaround aimlessly hoping someone would appear for about 8 or 9 minutes, cash tips left unattended on the bar, credit card slipsleft on the table were not collected so... we left pretty disappointed and won?t be returning. We decided to go to the CharHouse. Read more

Came here last summer with my wife for a dinner alone without kids. When we got in, it looked like a nice place, and thought... we'd enjoy ourselves. Well, we were wrong. When we sat down at a table, we were completely ignored. The waitress and bartenderwere too busy chatting with the people drinking at the bar .We sat there 20 minutes, then got fed up and left. Apparently thisestablishment isn't too worried about making money to completely ignore customers. Read more

Took a weekend vacation with my kids to Oglebay. Was trying to discover a new restaurant in the area. Found this place online... and the variety on the menu peeked our interest. We waited 5-10 minutes before someone noticed we needed seated in an emptyrestaurant aside from a well know older couple in the back corner. They attempted to help us find the working staff. Thewaitress seating us that finally showed from the upstairs with one or two other girls appeared to be under the influence ofsomething to say the least. We ordered food. The appetizers we wanted we were told we could not have because the artichokes hasjust been delivered and needed an hour to cook. The vinegar mixture used for dipping the bread is awful. My salad tastedwonderful for the first couple bites but there were so many gnats that one drowned in my ranch dressing. That meal was over! Weordered lamb chops and steak cooked medium. When they finally came out all of the food was cold and they were raw. Even after Iasked them to put it back in they came back out raw. The waitress was accommodating and removed from the bill however hersobriety is still a question. Once again let me say that we were the only people in the restaurant (older couple had sinceleft) and you wouldn?t know it but the lack of staff shown or pace of food served. Read more

I usually ignore bad experiences, and I am not one to give harshly negative reviews. But this place probably falls into the... category of "worst dining experience of my entire life." I admit that our party was large, but a reservation had been made weeksin advance, and we were just about the only people in the restaurant. It took two hours to get our food, which was cold, andeven if it was hot I don't think it would have helped. We received 12 dinner rolls for 17 people. My entree came with differentsides than what was indicated on the menu. I had to ask repeatedly for a knife and had to refill my table's water by myself.Just really awful all around. Read more