Reviews for Jen's Guesthouse in Willow Springs, IL
this was our 1st time at Jen's Guesthouse and it will NOT be our last. The setting and space are absolutely gorgeous. The food... was truly delicious. Our server, Ana, did an excellent job with our large party! Thank you so much for making my Mom'sbirthday dinner so special! Read more
A lovely experience, really enjoyed all the lights on the patio at dusk. All our entrees were delicious, especially the eggplant... parm. Four different desserts were equally excellent. Great staff would not be friendly. Can't wait to go back for the holidaysto enjoy their decorations. Truly a destination restaurant Read more
My wife and I absolutely love Jen's Guesthouse. We had our wedding reception a year ago and came back for our 1 year anniversary... and we were treated like family! Everytime we have been here the food, service, and atmosphere has been phenomenal. We highlyrecommend the pork chop and filet, as well as the parmesan crusted white fish, however, all menu items are fantastic. Come hereand sit on the patio! You will not be disappointed Read more
My wife and I travel to Chicago to visit our grandparents for the 4 of July weekend. The ambience was absolutely breathtaking... and the customer service was par none! The food was delicious, a bit on the pricey side, but worth every penny. If ever in thearea, I highly recommend visiting this restaurant, I don’t believe it possible to leave disappointed. Read more
A great 1st time experience. We celebrated an anniversary and the restaurant had a card and voucher waiting for us when seated.... A VERY nice touch. Lala, our server, was exceptional- pleasant, friendly and helpful. While busy, it wasn't crazy. Instead itwas cozy on the patio even with a private party on the landing above us. No music this night, but live music is played oncertain nights. Call ahead to check. The interior is well appointed for a nice gathering either fancy or casual night out. Thebar is a nice "snug" with a vibrant feeling, friendly staff. The guests seem to be enjoying the setting. We'll be back with agroup of friends. Thank you for a great evening! Read more
We chose Jen’s Guesthouse from great reviews and our friends recommendations. After all day of hard work, me , my husband, and... our friends decided to treat ourselves and come here to enjoy our evening. However, to our disappointment the experience weexpected did not turned that great . 1. When we received our ordered with prime rib instead of ribeye, we kindly asked that is awrong order and to replace it. To our surprise the waitress shouted out that’s what we ordered and slammed the plates aroundas well as her tray. We were amused . We asked for a manger . She shouted back : “the manger is not in!!” 2. Our friendentry was served wrong as well. We didn’t have a chance to even mention it. And the risotto looked like it was eaten before .Look at pictures. 3. The young Waitress returned screaming and saying we were wrong . We decided to leave at that point. However, she started using the f… word . We were siting there with our mouths wide open. 4. On our way out, the bartender said“beat it”. And when my friend tried to wave good buy she flicked her off with a middle finger … ? • For a restaurantlike this with a standard we understand challenges in everyone’s life but this behaviors is unacceptable. We appreciate theother staff that was kind and hopefully owners of this prestige restaurant would take action . Read more
Amazing atmosphere and service! We will be back. This place has valet, outdoor patio dining as well. We were up the stairs on... the patio and felt very comfortable. Enjoying the band singing in the background yet easy to hear each other. Must try mushroomRisotto.. i don't even eat mushrooms but i loved it! Read more
The prime rib($41) and the rib eye($58) were thinner and smaller than I am used to. While they were crowded, we were... disappointed that our server forgot to bring out our salads and soups, ordered ala cart, prior to our meal. In fact, she forgotabout them completely. When remind she sincerely apologized . No big deal! As a result, we were able to finish all of our meals.Nice restaurant with outdoor dining and live music. Our family has had many enjoyable dining experiences here. In my opinion,slightly overpriced for what you get in comparison to other spots within 20 minutes. Please do not get the wrong impression, Iam being critical in my review. Jen's is definitely worth a visit. Many options on the menu, and very friendly service! Read more