Reviews for Carolina Ale House - Wilmington in Wilmington, NC
Good service and great food. Cheesesteak was surprisingly good, and this is coming from a gal from Philly. And the buffalo... chicken wrap was quite tasty as well! Fries were hot and crispy. Read more
If I could give a ZERO, I would. I understand about having limited amount of staff, but that was not the case. Ordered a drink... special rum and coke, they seemed to have put vanilla rum in it. We orered salads, only to be told 15min later they didn't havethe ingredients to make them. After we re-ordered and spoke to the manager herself and explained the drink snafu, other rum andcoke came to the table, however it was lacking any rum at all. Our waiter never asked if we'd like another drink. The waiterfinally brought out our food, clearly there was no rush on getting it to us. The waiter came around to ask how the food was, Isaid not good. Didn't eat, but two bites of the fish & chips and the coleslaw was half of a serving. The waiter never asked why.Paid the lovely bill, waited 10min to get my card back and told the manager on the way out. She just replied, oh you paidalready, sorry. Ugh....huge disappointment, we will NOT be back. Go elsewhere, this place is horrible including the men'srestroom that had pee all over the floor. (My husband told me it was gross.) We're new to the area, and eat out often. Weshould've went to one of the other restaurants, that we've been to before and loved. We tried. Read more
I really enjoyed the food, the wings were amazing and I loved the loaded mash. I got half garlic Parmesan and half honey... Buffalo. Our waitress was so sweet and had such a good attitude! Read more
It was great. Matt our waiter made the night he was great. Pascual had the salmon and said it was very good I had the crispy cod... sandwich it was real good. Thank you Matt for a great evening! Read more
We've eaten here often and this is the first time we've been disappointed. When entering we were greeted by the hosts and... seated right away. We asked to watch the hockey game and they turned it on for us immediately, which was awesome. We ordered acouple of beers and some cheese curds to start. The cheese curds arrived and were underwhelming. Light in color it was obviousthat they weren't cooked long enough. They were super soft and kinda mushy, with no crunch to the batter. The dipping saucewas cold. I ordered 6 wings, grilled, Carolina BBQ style, with just celery on the side. When they arrived the came with onlycarrots and no celery. It wasn't a big deal, we reminded the server about the request for all celery and she apologized andwent to get it. When she returned she gave us a small plate with three sticks of celery and said, "sorry that's all they gaveme". The wings were ridiculously small, I've never had wings anywhere the size of these, and they were nothing like what wehave received here in the past. They are so small they were over cooked and dry. It was akin to eating crispy burnt chickenskin. I've provided a pic with my finger for size reference. My husband ordered the Varsity burger and it was also likenothing we've received here before. It was small and sad, something you might get in a school cafeteria. He asked for mediumand it was well done, probably because the patty was so puny. We would normally stay the whole game and drink beer, but we wereready to go only 20 minutes into the game. The server was ok, nice and attentive enough, not memorable, but not bad. Overallthe entire experience hasn't inspired us to return anytime soon, it's really gone downhill. Read more
My family and I decided to stop at this Ale house for the first time before leaving back home. We usually love eating at Ale... house by our house because of the good food and service. This one had nice service but had to remind the waitress and few timesabout things I asked for she spilled our drinks and I had asked for napkins so I could clean the drinks and the tables. Sheshould have offered to clean it since she said ?I?m sorry I made a mess? but we do not want to cause a scene I just cleaned itmy self. The next we received our food the steaks were so burnt that was the only thing I could taste was burnt steak my husbandasked for medium rare and I asked for medium well and both were passed well done. We told the waitress about our steaks and shesaid that?s how the chef cooks the steaks sometimes it?s comes out more cooked then you asked for. She did offer to give us newsteaks but we had to kids and didn?t wanna wait any longer for our food. We just ate it as is then we ate the vegetables andthey taste off to us and we could see that our vegetables were cooked different from my sons because our had a different colorand a bad after taste. Then within less then an hour after eating here I got sick the whole car ride and the next day I stillfelt sick I have a weaker stomach then my husband. As soon as we got home I had to take medicine. The only thing my familyenjoyed was the Pool table. In overall we didn?t have a great experience here what a shame because we love coming to eat at theAle house. We won?t be coming to this one again. Hope others have a better experience then my family and I did. Read more
My wife and I visited Carolina Ale House to try the French Onion Soup. We ended up ordering the Cheese Curds appetizer, the... Steak House Burger, and a bowl of the French Onion Soup. Before discussing the food, I need to mention the server and Manager aswell as the physical restaurant. The server was Haley H and she provided fast and friendly service. With her perky upbeatpersonality and suggestions for items, it was truly enjoyable being served by her. The manager actually walked around the diningarea checking to see if we and others were happy or needed anything. That was very impressive. The interior is clean andappropriately lit, decorated, and maintained at a comfortable temperature. My wife reported that the steak house burger wascooked perfectly to medium as she had requested. The burger is massive and well put together. She shared the burger is worth theprice and that the fries were well seasoned and crispy. The Cheese curds were slightly oily and with a slight pressing of thenapkin made them perfect. They are served with a wonderful slightly sweet and spicy red sauce on the side. The French Onion soupwas good. A nice balance of cheese and bread. They top the soup with swiss however, mixing some Gruyere in would have boostedthe intricacies of the flavor profile. Not the best French Onion in Wilmington but certainly not the worst. At a price pointthat is lower than many places (5.49 per bowl), it is well worth the price. The soup is made in-house and has a bold flavorfulbroth that has several seasonings including thyme and pepper. Sherry is also added to the stock. The beef stock is rather boldand seasoned but works well for this soup. There was a generous portion of onions in the soup however, they could have used afew more minutes of cooking time. They were a little firm for my taste, with regards to expectations for French Onion soup.Overall, the soup gets 3.75 out of 5 stars when compared to other local competitors. (Paddy?s Hollow, Brasseri Read more
The good: the food was delicious The bad: everything else. The waitress never offered refills, never asked if I wanted a refill... and didn?t even check in on me to see if I needed anything. She may need more training. The bathroom was a mess/disaster.Smelled horrible. Paper towels everywhere except in the garbage. The light in the parking lot needs fixed, burned out and thelot was pitch black. Read more