Reviews for Chipotle Mexican Grill in Woodhaven, MI
The Employees ALWAYS greet you and pay attention...with a smile!! Every establishment should have this type of atmosphere.
Ordered a steak bowl, kid acted like he was putting meat on I did not notice he put less than 4oz of chicken instead. I have no... meat, as a dad of 3 who's got 33 bucks till next Wed now 23 I'm very sad I bought food here today. I don't eat much so if I getto refeed I really need my protiens and red meats. Thanks for shafting Daddyio today kid. Thanks a bunch. Read more
I placed an order for lunch for work went to pick it up. They did not state they were out of ingredients that I had requested to... be put on my food. When I got back to work an my coworker an I opened our food we noticed we were missing topping an wrong saucewas put on my food. I then had to take my food back up there ???? just be greeted by workers who seemed like they didn't evenwant to be there. They did remake my tacos which I'm grateful for but still didn't have the toppings that I wanted. Heads upnext time would be nice! Read more
Went in there to get lunch a couple days ago, it was very good which wasn?t the issue. I go to pay & tap my card, a couple... seconds go by a receipt comes out & the cashier says it didn?t go through. I check my account on my phone & it clearly took themoney out. He brings over sara which was the girl in charge I assume, she proceeds to tell me it didn?t go through where goingto have you try it again & I promise it won?t charge you so I do it again & it goes through. The only issue is it charged metwice!!! I even told the both of them are you sure it won?t charge me again because I don?t want money to be taken out twice.Igave it a couple days because I know sometimes stuff is pending, but as I expected they charged me twice. It was clear they bothdidn?t know what the hell was going on or was not trained right definitely won?t be coming back!! Read more
Food was decent as to be expected. There was not 1 clean table. 5 employees, 2:30pm, I cleaned a space for my family. No more... then a few people in line during the 35 minutes that I was seated and no employees came out to clean. Cheese and napkins allover tabletops, tons of food on the floor throughout the entire place. Trash was full and almost spilling out. Windows coveredin fingerprints and dirt. Very disappointed due to filth. Read more
Stay away from this location. Had to throw away entire order as the guac was completely rancid. Smelled and tasted abhorrent.... 3rd time it has happened at this location. I'm done with Woodhaven. Read more
Food was great as usual. The manager was interested in our visit. The staff were also pleasant and efficient.
I experienced the WORST customer service of my life today. I placed a mobile order for pick up & it said it would be ready at... 1:20. I got there around 1:30 & the door was locked. There were 3 other customers waiting outside of the door. There were about4 workers inside cooking but NO ONE acknowledged us or told us what was going on. They made us wait outside in the cold with noexplanation. We were knocking & trying to call them but no one was answering, for about 25 minutes. I only waited because I hadalready paid for my food. Finally after 30 minutes of waiting and being completely ignored outside, we got through to them onthe phone. They basically told us that they were trying to open & couldn?t step away because they had to hurry and open. I?msorry but they could have & should have stepped away to give us an update. It would have taken 2 minutes. They told us theyweren?t supposed to get online orders today and that we weren?t going to get our food. They said they would refund us andbasically to go home. No apology, no discount or free food next time offered, nothing. I was and still am so livid!! Therewasn?t even a sign on the door. I can understand being short staffed and that things happen. I just cannot believe they ignoredtheir customers that were waiting outside in the cold. I won?t be going back to this Chipotle location after how I was treatedtoday. Read more