Reviews for Carl's Jr. in Yucaipa, CA
We stopped by today around 12:15 pm, on our way into town, asked to use the bathroom and got denied. We normally stop and pick... up fries, a burger and soda first but this time my husband really needed to use the bathroom first.. the Hispanic female emoyeewas extremely rude and then sarcastically said "have a nice day". I get that the policy is meant to prevent abuse of thebathrooms by homeless people.. but my husband is very clean cut and an older gentleman.. I guess we'll never go there again..ignorance of customer service will lose you customers. Read more
Terrible. Slow as molasses and food was not only of poor taste but my order was wrong. For what they are charging I expect more.
Thank you so much for the food poisoning our family had after eating here... it was awesome spending the whole night awake... throwing up after getting a meal here and not even getting the order right... everyone in my house that ate the burgers gotsick... This place is trash Read more
The Manager Cindy was taking drive through orders while I was ordering my food at the counter. She was saying rude things about... the people that were ordering food. It is not professional to talk negatively about customers in front of other customers. Or atall for that matter. This location has gone down hill in customer service. The Calimesa location is by far better. Read more
This location has gone down hill fast. Last two times I have visited this location I tried to order their new advertised promo... items (coupons were sent in mail) I was told through the drive thru speaker I could not use the physical coupon because I wassupposed to order first on their app.... whick sucked because I was now stuck in the drive thru with other customers waitingbehind me. The 2nd time I was all set or so I thought. I created an account in their app and received the coupon code. I wastold that because I didn't have a physical coupon I would be unable to receive that promo discount. The point of marketing withpromotional literature is to get more customers to come into your store or drive thru to patronize the business. I wasastonished that both times I visited I was unable to use their physical or digital promo coupons. The icing on the cake is thattheir excuses weren't even consistent. I used to love eating at this Carl's Jr. Read more
This CJs location is really hit or miss. Sometimes it's great, other times not great. The food generally tastes OK, but I've had... a lot of mistakes on my orders over the years. I think what bothers me the most is the pricing game they play. If you don't payattention, you end up paying more for your food based on how you say it. With 1-2 exceptions, I've had to instruct the cashieron how I want to order to get the lower price, even though the food I get is exactly the same. This difference can be up to30-40%. Pay attention. Read more
Had a late lunch here today. The Beyond Famous Star was char broiled and delightful. I opted to get the waffle fries which were... pretty good. One of them had a fishy taste to it and I ended up discarding it. Otherwise, I had a great visit. Before I wentvegan I used to visit Carl's Jr all the time. After trying Carl's beyond burger I'm definitely going to be back. Read more
Great customer service fast to get your food