Reviews for Carl's Jr. in Yucca Valley, CA
Staff is disrespectful, does not read your order back, the food has made me sick, last time I stopped in a hurry to feed my 4yo... both up us threw up. Hasn't been really good since the new owners took over. Kids meal food was either soggy orovercooked/stale. The first picture google shows for this location isn't even the real restaurant, really? Read more
Slow service. Gentleman had pull to front and made me wait when there was only one other car. Got the food there was missing... items. I went through the drive thru to not get out of my car but I had to anyways to get the missing items. When I told the guyabout my missing items he really didn't care at all. The burgers assembled poorly. Read more
Ordered a number 2 protein wrapper. Theu forgot one meat, also they put a sad piece of lettuce. Absolutely disgusting.
We stopped by and went through the drive thru.. When we got up to the window and paid they asked us to pull around to the... front..and that they would bring out our food. As we drove around to the front we noticed 7 other vehicles also waiting fortheir food also. ???? Step it up Carl's Jr...I ???? 7/18/22 Read more
Food was timely and staff were great, especially Regina. At almost every fast food place around, you'll see a drop in quality... due to the current economy. Not the case at this place. Your team runs a tight ship. It's apparent and appreciated! Read more
If you haven't been to Carl's Jr and tried their Beyond Burger's your missing out. They are well, beyond great! The BBQ Spicy... Beyond is my favorite but, the Super Star with Cheese is also fantastic. I hope they keep the BBQ one as it is only for alimited time. Today I opted for the Super Star with Cheese which is shown in this photo with the Zucchini well done and, theynailed it! I hope your not scared to try the beyond items because I don't think you will miss anything. I have tried a lot ofdifferent vegetarian items and this one is the best. Don't forget they have beyond sausage as well which is great. Read more
I keep going between a 3 star and a 4 star rating. On one hand, the people that work there are really nice. The fries are... always hot. The chicken strips are delicious. On the other, if you don't like onions on your burger, they don't care.Honestly, if this was a one off incident, I wouldn't care. It happens. Every time I go to this Carl's Jr, though, theyload me up with onions even when I ask for them to leave them off. Granted they've started including all of our food now. So, that's positive. It seems like they've had a shift in employees for the better. Now if they'll just stop giving me onions. Read more
After a trip to Joshua Tree NP, I came by here during lunch on a moderately busy Thursday. My order included the Famous Star... burger with cheese. And six pieces of Chicken Stars?which were indicated as "served with a small fry portion and drink." Ienjoyed the above average burger but it couldn't prevent this one-star rating. The restaurant (clerk and manager present)refused to give me that small fry and drink. They insisted I get a combo. Eventually, they charged those included items asseparate add-ons. After moving on from the area, I contacted corporate. Corporate contacted this franchise. This franchisecalled me and insisted I stop by again in order for them to correct their mistake. A warning to out-of-towners: you are REALLYscrewed if this business cheats you. I'd moved on, a distance away, when this location reached out. I provided the receiptnumber and amount to refund. The manager acknowledged and then... nothing. For weeks, I gave them time to see if a refund wouldcome through. To see if this review was needed. Indeed, my review is necessary. This unscrupulous eatery deserves it. Read more