Reviews that matter
Adding reviews to Sirved was always an important step in building a platform that users relied on. The problem for us was that we didn’t want to skew our users perspective and alienate our associated restaurants by showing reviews from only one source. So we challenged our team to solve this problem and continue the trend of making Sirved the best all-in-one platform for restaurant discovery.
The idea was simple, instead of just showing reviews from our platform (or any one source), we would show reviews from all the best platforms at the same time. By doing this we could give our users multiple options and sources to check when deciding on where to eat, because the truth is, not all review platforms are made equal. That’s why we decided to add them all!
Adding Google reviews (wildly regarded as the best in the business) along with all the other industry players like Facebook, Yellowpages, Yelp and Foursquare, helped us build a special kind of reviewers ecosystem. Giving our users access to multiple reviews from all these platforms helps them make better-educated decisions. But the schooling doesn’t stop there, we still had a little bit more math to do.
With the user experience in mind, we decided to take it a step further and build our own purple stars we call the “Sirved Score” which is a calculated score based on Sirved user data and social feedback from across the web.
Problem solved! Now, no matter what restaurant you’re looking at for reviews, you can check our signature purple stars for the “Sirved Score” and know you’re getting the best answer available to help you find your food.