Reviews for Arby's in Lubbock, TX
The Greek Gyros are great! Very fast and friendly service too
Hot fresh food super fast at getting my order to me
Food was very fresh and they gave good portions. They gave me the wrong drink and for got my sauce that I asked for. Small... mistakes. Overall the people were friendly and the food was fresh so that was a win. Read more
Wednesday's 2 for $6 French Dip w Swiss was excellent. The buns were fresh, soft, and warm. They were great with the beef and... swiss cheese. The au jus topped it all off perfectly. Added a side of Arby's curly fries and a Dr. Pepper to create a fast,cheap, filling, hard to beat lunch. I will definitely be back. The only problem is that I really wanted a nap after lunchinstead of going back to work. Read more
Usually Arby's is pretty good, but unfortunately this was not the case for this visit. This was a newer store. The outside was... clean, but the lobby was closed so unknown about the inside. The portions of meat were well below the normal. There was more bunthen meat and the sandwiches were VERY cool. If this had been my first experience with Arby's, I wouldn't return. Read more
Went here a year ago. Our bill was $35 and the manager and staff seemed ok to serve roast beef that was spotted and burned. When... we asked for our money back and showed them the sandwiches, it?s as if they knew they we would turn around and ask for a refundand they refunded us without a single question or hesitation. They KNEW it was disgusting but served it anyway. We went 30minutes before they closed and they served the nastiest burnt, tough, and stale roast beef ever. They were just using the scrapsthat were left because they didn?t want to cook anything fresh. I hate when restaurants post what time they close, but then actfrustrated when someone comes during those posted hours. If you don?t want to serve people 30 minutes before closing time, SAYIT, or close an hour earlier then! But even if you change the hours to show you are closing an hour earlier, I still feel thesame thing would happen if someone came 30 minutes before your ?new? closing time. So even though this is the closet and mostconvenient location, we now have to drive 15 minutes away to another Arby?s who ?gets it right.? Read more
Excellent food, shakes and customer service. I ordered my sandwich bread free and was asked if it was due to allergies so they... knew if they needed to change gloves in the kitchen before making my food. That was so appreciated! Read more
Easily the worst Arby's in Lubbock if not the worst restaurant in Lubbock. Whoever owns this place should be ashamed about the... way it's being ran. Wait times are horrible expect to spend 90% of your lunch there waiting. Customer service is nonexistent. IfI could give this place a negative review, I would. I find the location on Slide to be a much better experience overall at thevery least it's cleaner. I went for a 2 for $7 classic roast beef, only to be told that wasn't an option for 2 for $7. I go tothe other location on Slide and all of a sudden it is an option. I will never go to the location on 82nd again most theemployees there don't seem to care too much about their job, and it shows. Read more