Reviews for Whataburger in Pensacola, FL
I would normally give this whataburger a 5* across the board. But this particular trip was not even worth a 3*. Line wasn't long... took awhile to get my food and the signarure burger was poorly made. And cold. Unacceptable. The onion rings were magnificentthough. Usually everything would be magnificent and the fast food you can get anywhere in the area. Read more
Poor girl on register was new and couldn't get help with the register. Line was out the door. Then food was all messed up. Spicy... sticker on the regular sandwich. Mustard all over the chicken sandwich, it doesn't even come with mustard ??????? fries tastedlike cardboard. Floor was filthy. We usually love WB but that was a rough night. Read more
Hands down this is my favorite Whataburger in Pensacola. Foods always fresh, people are friendly polite and happy. I forgot to... order a small pattie for my pups and it wasn't a problem when I got to the window. They brought it out to me. Hands down theyare great ???? Read more
Good food but terrible customer service at the Pensacola Blvd location. 8 people standing around and no one acknowledges the... customer. When they finally take your order, no acknowledgement or appreciation for the business. It?s sad they have not beentrained and led better. Read more
I frequently visit this Whataburger on hwy 29 early mornings heading to work 3:00 a.m. in the morning the manager there is... always polite she's always in good spirit she's got great customer service she greets you like your part of the team in thereshe's a good person and I truly do thank them for the great tasting biscuit and gravy this morning definitely was needed thismorning Read more
Not only was my spicy sweet bacon burger phenomenal but the service workers were outstanding. The cashier recommended the... burger, suggested not to put mustard on it since it changed the flavor, brought our food to us, checked on us multiple times,were courteous and downright friendly. Thank you to the front line staff, cooks, and the cleaning guy who offered to get takehome bags for our leftovers without us asking. I wish I'd asked for their names. In today's world it's difficult to findwonderful customer service like this. KUDOS!!!! Read more
What is this? Can you guys care ever? Total waste of nine dollars and a 20 minute wait in drive-through. You would?ve thought... this food was hot but it?s not Read more
We visited 11/11/22 around 6:30-7:00pm. Jeff (the manager on duty) and his crew of 3 (total of 4 people working in the... restaurant) did an amazing job and keeping up with all the walk in traffic and drive through. They were all super busy and Jeffwas taking orders, delivering food to the tables (as well as online orders) and dropping food as well. They all did an amazingjob. Read more